1. Introduction
Welcome to Hurch ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information: name, email address, and password when you register.
- Content you create: photos of boxes, item names, descriptions, and tags you enter in the app.
- Communications: messages you send us via support or feedback forms.
We also collect certain information automatically when you use the Service:
- Device information (model, operating system, unique device identifiers)
- Log data (IP address, app crashes, activity timestamps)
- Usage data (features accessed, search queries within the app)
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Sync your storage data across your devices
- Send transactional emails (password reset, account verification)
- Respond to your comments and support requests
- Monitor and analyze usage to improve the Service
- Detect and prevent fraudulent or unauthorized activity
4. Sharing of Information
We do not sell your personal information. We may share your information with:
- Service providers: third-party vendors who perform services on our behalf (cloud hosting, analytics, email delivery), bound by confidentiality agreements.
- Legal requirements: when required by law, court order, or governmental authority.
- Business transfers: in connection with a merger, acquisition, or sale of assets, with prior notice to you.
5. Data Storage and Security
Your data is stored on secure servers. We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your photos and item data are stored encrypted and are only accessible by you through your authenticated account.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at support@hurch.app. We will fulfill deletion requests within 30 days, subject to legal obligations.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you
- Correction — request correction of inaccurate data
- Deletion — request erasure of your personal data
- Portability — receive your data in a structured, machine-readable format
- Objection — object to certain processing activities
To exercise any of these rights, contact us at support@hurch.app.
8. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us personal information, we will delete it promptly.
9. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to read their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date at the top of this page and, where appropriate, by sending you an email notification. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Hurch
Email: support@hurch.app